Become Top 1%
Customer Success Leader
Learn from Top 1% Customer Success leaders and get hired by India's best B2B SaaS startups.
Top 1% B2B SaaS Startups
The best
works with the best
70+ B2B SaaS startups have hired reps from SAMA. We go an extra mile helping you be the top rep at your company.
SAMA Spotlight
Outcomes at SAMA
are a function of 6 core themes
Outcomes are a function of so many different things like
Learn A-Z
of Customer Success
Week 1
The Foundations of CSM
Better address what your customers value
Prioritize your accounts
Set appropriate expectations with your team and your clients
Organize and plan your day/month/year for maximum efficiency as your book of customers grows
Week 2
Mastering Value-Driven CS Meetings
Structure a successful onboarding plan
Develop pre-onboarding surveys to get to know your customers
Avoid common onboarding mistakes
Design QBRs that will inspire customers, realign expectations, and work toward a common goal
Week 3 to 4
Preventing Disengagement through Discovery
Understand what realy matters to your customer
Reengage customers
Prevent customer disengagement
Week 4
Transparent Selling
Understand the difference between sales and positioning
Implement value-driven sales techniques
Week 6 to 7
Advocating for your Customers and Creating Brand Advocates
Create customer-centricity: VoC and CAB
Use customer insights and data to create customer advocates
Understand how to lose a customer in less than 5 steps
Week 6 to 7
Locking in your Upsells, Cross-Sells, and Renewals
Understand up/cross-selling
Build effective plans for account expansions
Close deals and achieve big results
Build a strategic renewal process
Drive more effective renewals for your business
Cohort #7 Admission Open
Capstone & Demo Day
Build Proof of Work, networkl and showcase it to the world at SAMA Demo Days.
Land into breakout roles
Land into
roles that don't suck
Let your craft do the talking
Build Proof of Work
not fancy resumes
A sales leader is looking for someone who can solve his problem, not someone with fancy degrees. Let your craft and skill set speak for you.
Practice your Craft
Getting good at Sales takes time and effort. There is no point of attending sessions if you cant execute it.
Building a muscle and understanding the pyscology is what you aim to build at SAMA.
Real World Capstone Projects
Build outbound GTM strategy from the lens of an SDR. Understand personas, build cadences and record mock calls. Build muscle that makes you stand out.
100+ capstones of orgs to build depth
Thousands of companies selling to different personas like Sales, CS, Product leaders and different segments, be it enterprise, mid-market or SMB. Refer to 100s of capstones built by alumni's to understand nuances of B2B sales faster.
SAMA Membership
Explore your Journey
with sama
Learn from Top 1% GTM, Sales & Customer Success leaders and get hired by India's best B2B SaaS startups.
The SAMA Club
Join the
SAMA Club
A collective of worlds finest sellers, success, partnerships and revops leaders.
